Deskless workers deserve benefits & tools built for them
Traditional platforms overlook frontline teams, leaving them financially vulnerable and disconnected. Jem understands this, using WhatsApp to deliver meaningful employee benefits and wellness support exactly where it’s needed.
Here’s your latest timesheet
75% of South Africa’s workforce is deskless
Traditional tech leaves behind frontline employees that power industries like mining, security, agriculture, construction, cleaning and logistics. Jem builds tools specifically for these workers and the unique challenges they face.
The Problem
Traditional platforms leave deskless workers behind
Outdated Databases
Deskless workers frequently change contact numbers, making accurate record-keeping impossible.
Email & SMS
Emails rarely reach frontline employees, and SMS is costly with poor insights and analytics.
ESS Apps
High data costs mean low adoption of heavy employee self-service apps among frontline workers.
The Solution
Jem helps you meets your team where they already are: WhatsApp
It’s already on their phones
95% of South African smartphones have WhatsApp, eliminating onboarding friction and learning curves.
Industry-leading uptake
Jem achieves industry-leading adoption rates of over 80%, far surpassing email and ESS apps.
Comprehensive tracking
WhatsApp analytics confirm exactly when your messages reach, engage and support your teams.
What can Jem do for you?
Faster payslip delivery
Employee adoption rates
Saved in payroll admin every week
To onboard after accepting quote
Explore our product categories
Digital HR
Empower your team with seamless HR tools on WhatsApp.
Communications
Enhance engagement and streamline communication.
Benefits
Boost employee wellness with a comprehensive financial health plan.
Used and loved by 250 000+ deskless workers at 200 top employers
Wasteplan replaced Jem, 
but their frontline workers brought us back
86%
Employee usage
6
Weeks between leaving 
Jem and coming back
R286
Saved per month per employee using EWA
