Jem 2.0 is here

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Unlocking Africa's deskless workforce

Jem is the workforce management platform for deskless teams, built on WhatsApp. Connect, manage and reward the people who keep your business running.

Trusted by 200+ employers and 250,000+ deskless workers across Africa

Capital Hotel GroupCity LogisticsDefyEdgarsIllovo SugarKFCLeroy MerlinMeridian GroupOryxSeattle Coffee CompanyServestSpierStallion SecuritySwissportTharisa MineralsTiger Wheel & TyreTitanium SecuritasTrudaTwizzaWasteplan

Reasons for every executive to sign off

See the value Jem brings to your people and business through the seat you sit in.

For CHROs

People & adoption

A Senqu Crew retail assistant standing among folded stock on a clothing shop floor

Reach every worker, and prove it.

One channel that reaches your entire workforce, with HR operations in one place instead of several.

  • Documents, queries and announcements that reach every worker
  • One central location to manage your frontline, get insights and take action
  • Surveys and polls that get meaningful response rates
Connect · Manage · Reward

One place to run your entire frontline

Communications, HR operations and financial benefits in a single platform, so you can avoid multiple systems that don't talk to each other.

Meet your workforce where they already are: WhatsApp.

Explore the full product range

Connect

Reach every frontline worker instantly, and prove it.

  • Company-wide announcements
  • Two-way surveys and polls
  • Segmentation for targeted messaging
  • Multi-company comms for groups
  • White-labelled custom chatbots

Manage

You run everything on Jem. They get everything on WhatsApp.

  • Secure document sending (payslips, IRP5s)
  • Roster and timesheet delivery
  • Clocking and smart rostering
  • Leave management
  • Query inbox (ticketing)

Reward

Benefits that put more money in your people's pockets.

  • Earned wage access
  • Mobile phones & data
  • Retail vouchers
  • Savings account
  • Employee Assistance Programme
  • Financial education
How it works

Live in three steps.

  1. Connect your workforce

    We import your employee list and your people opt in on WhatsApp. No app, no downloads, no training.

  2. Turn on what you need

    Start with one or two products, or commit to the full Comprehensive plan from day one.

  3. See your whole business

    Run, manage and measure every site from one live view in the Jem Hub.


Already running another platform? So were many of our clients. When WastePlan switched to a competitor, their employees brought Jem back within six weeks.

Book a meeting

Trusted by Africa's biggest frontline employers.

Jem gives our employees the dignity to not have to divulge their financial situation to their managers. It provides them with access to funds in a controlled environment.
Malcolm Smith

Malcolm Smith

CFO • Retailability

Case study

Meridian: from printed payslips to a fully engaged workforce.

Retail services · 5,500 employees

R225k

Average monthly savings to employees

98%

Platform adoption

80%+

Survey response

A Meridian merchandiser in a branded jacket smiling as she reaches for stock in a supermarket aisle
Why we exist

We exist to unlock Africa's deskless workforce.

75% of South Africa's workforce is deskless, yet only about 1% of enterprise software is built for them. They're locked out of software built for office workers and locked out of fair financial services because they're deemed high risk. Jem is the key that meets them where they are, on their terms. We're proudly South African and expanding across the continent.

Security your board will sign off.

  • ISO 27001 certified
  • Meta Business Partner
  • POPIA compliant
  • Monitored by Sprinto
Choose Jem

Watch your frontline fall into place.

Book a demo and we'll show you what's possible when you run your deskless teams with Jem.